Refund policy

Refund Policy

Last Updated: 10/03/2025

At FitGearHub, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help!

Returns

• You have 30 days from the date of purchase to request a return.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
• Certain items, such as personalized products, perishable goods, or digital downloads, are non-refundable.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed back to your original payment method within 7 business days.

Late or Missing Refunds

• If you haven’t received a refund yet, check with your bank or credit card provider, as it may take some time before your refund is officially posted.
• If you’ve done this and still haven’t received your refund, contact us at fitgearhuub@gmail.com

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange, send us an email at fitgearhuub@gmail.com.

Shipping Returns

• Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
• We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.

For any questions or assistance, feel free to reach out to us at fitgearhuub@gmail.com.

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